Worker Discontent and Disengagement Rising

ABC News reports that worker discontent and disengagement is on the rise. On Tuesday, ABC News shared a report by Gallup with its on-line readers explaining that “only 30 percent of US employees are engaged or inspired at work while 70 percent are not fully inspired.” Gallup’s report estimates that widespread disengagement in the office […]

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Job Satisfaction: Necessity or Luxury?

When unemployment rates are uncomfortably high and profit levels flat, businesses may inappropriately reason that surveying employees about their job satisfaction is a luxury that only mega-corporations can afford. However, research tells us that job satisfaction is correlated with greater customer loyalty, better safety, lower absenteeism, and lower turnover rates.  And while some employers understand […]

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