The decline of the American community is a sad and news worthy topic. Researchers tell us that Americans are less likely to join groups and have long-lasting friendships today than they were in previous decades. Similarly, Americans have become increasingly disconnected from our social structures – whether they be PTA, church, or political parties. And as […]
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Is your organization bottom line driven? I’d be very surprised if it was not. But what does that mean and how is it accomplished? When your company’s CEO or CFO refers to increasing a focus on the bottom line, he or she means that your company needs to grow its net earnings or reduce its costs. It’s […]
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It’s funny how some of the simplest questions can be the toughest to answer. I was reading a great New York Times article that reminded me of this fact. It’s worth sharing the authors’ words verbatim. “We (authors Tony Schwartz and Christine Porath) often ask senior leaders a simple question: If your employees feel more […]
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Recently I read an article entitled “10 Psychological Keys to Job Satisfaction” and was impressed with the relevance and the succinctness of the piece. The two points I found most relevant to today’s leaders – and I define leaders anyone who helps others see the futuristic vision of your workplace – were the author’s discussion […]
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The words we choose when taking to family, friends, co-workers or our boss impact the people around us and shape our future. The power of words cannot be underestimated. Over the last decade, while presenting on the topic of interpersonal communication, I have found seminar attendees and students to be intrigued by the potential of […]
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The graduation parties have come and gone. The flurry of activities that were initiated in the wee hours of the night while cramming for finals and culminated at the cap and gown ceremony have at last come to an end. You can almost hear the graduates and their parents exhaling and see the “We made […]
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The importance of a positive company culture is well-documented and is finally getting the attention it deserves – from business magazine articles, academic journals, and employees. The culture of a company impacts not only the organization’s overall health but also its performance. Some say that an organization’s culture is like glue – it holds the […]
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When unemployment rates are uncomfortably high and profit levels flat, businesses may inappropriately reason that surveying employees about their job satisfaction is a luxury that only mega-corporations can afford. However, research tells us that job satisfaction is correlated with greater customer loyalty, better safety, lower absenteeism, and lower turnover rates. And while some employers understand […]
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