Regret is a downer – plan and simple. Most of us try to avoid it as best we can. We associate regret with disappointment, unhappiness, grief, and heartbreak. Bronnie Ware’s book,The Top Five Regrets of Dying, dives straight into the depths of having regrets at the end of one’s life. Bronnie cared for patients in […]
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Great Career Advice . . . But Is It Realistic?
Have you read the book or seen the 2006 movie “The Pursuit of Happyness?” Actor Will Smith portrays the life of Chris Gardner – a single-father with a rags-to-riches tale. The most poignant period in the movie occurs when father and son sleep in a public bathroom at night while the father learns to become […]
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Have An Open Door Policy – Literally and Figuartively
Do you have an “open door policy” at work? The term open door policy has multiple definitions, so possibly we should start by defining our term. 1. The first definition that originated in 1899 stems from a concept in foreign affairs. The open door policy stated that all European nations, and the United States, could […]
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What’s Your Customer’s Memory of Your Business?
Daniel Kahneman, possibly the most famous living psychologist, has greatly impacted the world with his research on irrational decision making. Daniel and I go way back – 1989 to be exact – when I was writing my undergraduate thesis at Mount Holyoke College. I don’t want to mislead. I’ve never met the Noble-prize winning psychologist. […]
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Mixed Signals – How to Stamp Out This Common Communication Barrier
Last week I gave a short talk about common communication barriers. Although the list I normally present to students in the organizational behavior class I teach contains nine points, I thought it best to narrow my “list” to two when addressing a non-academic group. Interestingly, what really resonated with the audience was my discussion of […]
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What Now? 3 Tips for New Graduates
The graduation parties have come and gone. The flurry of activities that were initiated in the wee hours of the night while cramming for finals and culminated at the cap and gown ceremony have at last come to an end. You can almost hear the graduates and their parents exhaling and see the “We made […]
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Friday Feel-Good: Hope, Motivation, and Small Acts of Kindness = Major Impact
This 10-minute video will inspire you on many levels or at the very least will make your Friday a bit brighter. It reminds us that remaining hopeful, despite evidence that would warrant despair, is critical to success. It illustrates how harnessing your motivation can allow you to accomplish what once was thought to be impossible. Finally, it […]
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Worker Discontent and Disengagement Rising
ABC News reports that worker discontent and disengagement is on the rise. On Tuesday, ABC News shared a report by Gallup with its on-line readers explaining that “only 30 percent of US employees are engaged or inspired at work while 70 percent are not fully inspired.” Gallup’s report estimates that widespread disengagement in the office […]
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Happy 100th Birthday Vince Lombardi!
Vince Lombardi was born on June 11, 1913. Had he not passed in 1970, today would have been his 100th birthday. His memory lives on because his famous quotes capture a competitive spirit that is relevant to many – and is certainly not limited to football players. Below are a few of my favorites.
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