Category Archives: Communication

Positive Feedback, Negative Feedback, or No Feedback

Some say feedback is the most important form of communication that occurs at work. Feedback is a term frequently referred to in the academic world of organizational behavior as well….

Prevent Communication Errors

  Do you ask for what you want? Are you clear about your needs? I have found that if my goal is to prevent communication errors, I must: 1. keep…

Like to write and talk? You have Communication talents!

Storytelling – A Quick Guide

  This fantastic TEDTalk video presents a complex issue – the high rate of terrorism in underdeveloped countries – and quickly connects the viewer to both the issue and the…

Tips for Using Powerful and Positive Language

The words we choose when taking to family, friends, co-workers or our boss impact the people around us and shape our future.  The power of words cannot be underestimated.  Over…

Have An Open Door Policy – Literally and Figuartively

Do you have an “open door policy” at work? The term open door policy has multiple definitions, so possibly we should start by defining our term. 1. The first definition…

Mixed Signals – How to Stamp Out This Common Communication Barrier

Last week I gave a short talk about common communication barriers. Although the list I normally present to students in the organizational behavior class I teach contains nine points, I…

Friday Feel-Good: Hope, Motivation, and Small Acts of Kindness = Major Impact

This 10-minute video will inspire you on many levels or at the very least will make your Friday a bit brighter. It reminds us that remaining hopeful, despite evidence that would warrant…

Hilarious Video – Can This Help Us to Communicate Better at Work too?

It’s not surprising that Jason Headley’s recent video, above, has gone viral. It’s a hilarious take on how difficult communication between two loving people can be. Those of us who…

Feedback: Quick tips for giving feedback

Feedback is a key concept discussed in academics and business because it is critical to the process of improvement. Just to clarify, feedback has two meanings in the world of…