Category Archives: Communication
Improve Internal Communications in 2020
One of the 2020 trends is improved internal communication. The news makes me wonder: is this an amazing trend or just a fantastic goal? My gut tells me it’s a…
Create a Trusting and Fair Environment
Trust is the foundation of good leadership and strong teamwork. Being fair and trustworthy is a leader’s first order of business. Squashing attempts by team members to create an unhealthy…
Positive Feedback, Negative Feedback, or No Feedback
Some say feedback is the most important form of communication that occurs at work. Feedback is a term frequently referred to in the academic world of organizational behavior as well….
Prevent Communication Errors
Do you ask for what you want? Are you clear about your needs? I have found that if my goal is to prevent communication errors, I must: 1. keep…
Storytelling – A Quick Guide
This fantastic TEDTalk video presents a complex issue – the high rate of terrorism in underdeveloped countries – and quickly connects the viewer to both the issue and the…
Tips for Using Powerful and Positive Language
The words we choose when taking to family, friends, co-workers or our boss impact the people around us and shape our future. The power of words cannot be underestimated. Over…
Have An Open Door Policy – Literally and Figuartively
Do you have an “open door policy” at work? The term open door policy has multiple definitions, so possibly we should start by defining our term. 1. The first definition…
Mixed Signals – How to Stamp Out This Common Communication Barrier
Last week I gave a short talk about common communication barriers. Although the list I normally present to students in the organizational behavior class I teach contains nine points, I…
Friday Feel-Good: Hope, Motivation, and Small Acts of Kindness = Major Impact
This 10-minute video will inspire you on many levels or at the very least will make your Friday a bit brighter. It reminds us that remaining hopeful, despite evidence that would warrant…