Tag Archives: customer loyalty

Rate Your Company’s Culture – Positive, Uncertain or Toxic?

The importance of a positive company culture is well-documented and is finally getting the attention it deserves – from business magazine articles, academic journals, and employees. The culture of a…

Job Satisfaction: Necessity or Luxury?

When unemployment rates are uncomfortably high and profit levels flat, businesses may inappropriately reason that surveying employees about their job satisfaction is a luxury that only mega-corporations can afford. However,…